Nikolaï on a mountain terrace

Portfolio

Hi, happy Thursday, everyone!

My name is Nikolai and I live in Paris.

With a master’s in engineering and a master’s in business management, I have spent more than ten years designing, deploying and running complex IT, digital and data systems, and making sure the people who rely on them actually adopt them.

Enthusiastic about technology and business, passionate about dance, and captivated by stunning landscapes and diverse cultures.

Discuss a role or mission
Download CV (PDF, French)

2015

In IT and operations since

€300M+

Portfolio of assets managed

153+

Projects, including 80+ launches

70+

Countries reached

32k

Monthly active users supported

Four areas, one job

IT & infrastructure

I run the whole information system: workstations, network, security, device fleet, SaaS licences and level-2 support. Multi-site rollouts and the modernisation of clinical network architectures.

ITIL, TOGAF, Google Admin, MDM (VMware, Intune), Cisco Meraki, firewalls, Mac, Windows and Linux administration.

Business systems (MOA / AMOA)

I choose, integrate, migrate and run the tools teams live in: CRM, ERP, ticketing, document management, payments. I translate business needs into specifications that vendors can deliver.

Salesforce, HubSpot, Dolibarr, Zendesk, Jira, Confluence, Adyen, Stripe, GDPR, HDS, eIDAS.

Data & AI

Data lakes, BI and model training, with the data hygiene that makes them trustworthy. AI products in production, and clear rules for how teams use generative AI safely.

Power BI, Tableau, SAP BusinessObjects, Docker, Kubernetes, LLM, RAG, fine-tuning, agentic AI.

Digital & growth

Websites, SEO and SEA, marketing automation and lead generation connected to the CRM, so that marketing shows up in revenue.

WordPress, Shopify, WooCommerce, Google Ads, Google Tag Manager, Brevo, Mailjet, Sarbacane, Zapier, QA, UAT, A/B tests.

Education & certificates

Where I trained, and the tools I use every day.

Education

INSEAD

Executive module in IT Management

Education

Audencia

MSc Business Management

Education

Kyiv Polytechnic Institute

MSc Engineering

Certificate

Google

Project Management, Professional Certificate

Certificate

IBM

Product Management, Professional Certificate

Languages

English, French, Russian

Fluent in all three, every day at work

Toolbox

Infrastructure & governance

  • ITIL
  • TOGAF
  • Mac, Windows, Linux
  • Google Admin
  • Cisco Meraki
  • Networks & firewalls

Fleet & support

  • MDM: VMware, Intune
  • Jira
  • Confluence
  • Obsidian
  • Dataview

Business systems & compliance

  • ERP
  • CRM
  • Document management (GED)
  • Adyen
  • Stripe
  • GDPR
  • HDS
  • eIDAS

Data, AI & automation

  • Power BI
  • Google Analytics
  • Tableau
  • SAP BusinessObjects
  • Kubernetes
  • Docker
  • Data lakes
  • AI modelling
  • GenAI & agentic AI
  • LLM, RAG, fine-tuning
  • AI usage policy
  • Local LLMs
  • Python

Digital & customer experience

  • Salesforce
  • HubSpot
  • Dolibarr
  • Zendesk
  • Brevo
  • Mailjet
  • WooCommerce
  • Shopify
  • WordPress
  • Google Ads & Tag Manager
  • Zapier
  • Chrome extensions
  • Sarbacane
  • QA, UAT & A/B tests

How we can work together

Permanent role

Head of IS, IT Manager, Deputy CIO, Digital & Data lead, MOA / AMOA project owner. Regulated sectors first: health, aerospace, finance, public sector.

Freelance mission

Fractional IT or systems lead, MOA / AMOA, interim project lead. Deployments, migrations, AI rollouts and zero-to-one launches.

Consulting

A short audit with a fixed scope: IT health, tool stack, AI readiness or data hygiene. A clear report and clear next steps.

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Selected projects

Each project is a full chapter in the journal: context, challenge, what I did and what changed.