How things work, and how they can work better.
I help companies run better: their processes, their teams and their tools, with IT as the foundation and technology as the lever of change.
MyHistoire shares my portfolio, thoughts, articles and essays. It also looks beyond business, at art, travel and personal passions, always from a professional angle.
2015
Ten years of IT and operations
€300M+
of assets managed
153+
projects, 80+ launches
70+
countries reached
32k
users every month
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Case studies, essays and field notes on operations, IT and the people behind them.
What is this about
MyHistoire shares my portfolio and articles about professional experience with businesses and organisations: their people, their processes and their products. IT and technology sit at the centre, but the questions are always human.
Operations & IT
How a company runs day to day: processes, support, infrastructure and the tools that connect them. Most of the portfolio comes from here.
People & well-being
Teams, HR, health at work, and the customers behind every sale: work gets done well when people are well.
Business & product
Launches, adoption, marketing and sales, and the figures that show whether something really worked.
Technology & AI
What data, automation and AI change in everyday work, tried in the field before being recommended.
Art, culture & travel
Museums, dance, landscapes and journeys, seen with the same question: how is it organised, and what makes it work?
Why “MyHistoire”?
Histoire is French for both story and history. The site starts with “my” because someone has to hold the pen. But no chapter on it was written alone, and none of it is finished until someone reads it.
My histoire
The part I can tell in the first person: the choices I made, the projects I led, what I got right and what I learned the hard way. It is the starting point, not the whole picture.
Our histoire
Every result here belongs to a team: engineers and doctors, sales and support, vendors and clients, and the thousands of people who used these systems every day. Their work is in every figure on this site.
Your histoire
What you take with you: a method to reuse, a mistake to skip, a question for your own team. And if we work together, the next chapter has two authors.
A system only counts once people use it.
Read more in Portfolio.
Latest highlights
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Digitalising a medical diagnostic centre
CHB Consultants, 2019 to today. Digitalising a medical diagnostic centre across five clinics and three sites: 32k monthly users and zero interruption, even during outages and cyber-attacks.
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VR4Good: VR at the heart of healthcare
What it takes for a headset to leave the demo stand and enter the care pathway.
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Safran – Document management. Airbus and Rolls-Royce
Safran, 2017–2018. Migrating document management for the Airbus and Rolls-Royce accounts without losing a single compliance trail: +43% trade compliance.
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Tokens: required reality or a business illusion?
Are AI tokens a technical law or a corporate paywall?
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Ledger – IT Operations improvement
Ledger, 2019. Redesigning level-1 support for a hardware-security leader: 38% fewer tickets.
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Pillars of product adoption
CSAT, CES and NPS: what each score tells you, and what it hides.
Let’s write the next chapter.
A role, a mission, a tool or simply an idea to share.